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Updated: June 2014
 
Eagle River Roasters (ERR) Privacy Policy 
 
ERR understands that visitors to this site may be concerned about information that we collect from them as well 
as how we use this information; this Privacy Policy addresses such concerns. 
 
Information We Collect 
 
When you make a purchase from our online store, you will be required to provide us with certain personal 
information like your email address, mailing and billing address, and contact information. However, we use 
PayPal Standard Payments as our Merchant Gateway. PayPal is a TRUSTe licensee. Therefore, we do not 
collect any credit card information on this site. All transactions are conducted through PayPal using a PayPal 
Account or a credit or debit card through PayPal. In accordance with the Children's Online Privacy Protection 
Act (COPPA), we do not intentionally collect information from anyone under the age of 13. 
 
If you are shopping online, we use cookies to keep items in your shopping cart while you continue to shop. 
 
How We Use This Information 
 
The information that we collect is used solely by ERR and will not be shared with other entities who are not 
involved in the operation of our business. Your information is used for internal purposes only and will not be 
sold, rented, or distributed to a third party. We will share personally identifiable information with third parties 
only if required by law. ERR has no control over the privacy practices of PayPay. 
 
Security 
 
ERR does its best to respect the privacy of its online visitors; we do not collect personal, identifiable 
information from customers unless they provide such information knowingly and voluntarily. When you make a 
purchase from our online store, your personal information is encrypted through a 128 bit Secure Sockets Layer 
(SSL) provided by PayPal. 
 
PayPal is a TRUSTe licensee. If after contacting PayPal, our response to your privacy concern is unsatisfactory, 
then you may contact TRUSTe by completing the form located at: 
 
https://feedback-form.truste.com/watchdog/request 
 
TRUSTe will serve as a liaison to PayPal to resolve your concerns regarding their privacy practices. Please note 
that TRUSTe will not intervene for any other type of issue with your PayPal account. 
 
Information We Collect by Automated Means 
 
There are certain types of information that we collect by automated means. Here are some examples of such 
information: the number of users who have visited the website, the pages that they have viewed, and IP 
addresses. Some other examples are session information; browser type, version, and operating system; and
computer and connection information We collect this information solely for the purpose of improving our website,
as well as coming up with ways to improve user experience. We collect some of this information through the use of "cookies." 

Google Analytics is one of the tools we use to interpret this data and to understand how our visitors use our 
website and how we can improve our visitors' experience. 

Please read the following for further information:
"How Google uses data when you use our partners' sites or apps"
 
In order to provide a better web experience for visitors, we use cookies, which are small text files that are able 
to recognize repeat visitors. Cookies do not collect personal information, nor do they cause harm to your 
computer system. Cookies simply help us identify your browsing and purchasing behavior on our site so that we 
can feature products that are of interest to you. However, you can choose to change the settings on your browser 
so that this feature is denied.   

Email Marketing 
 
For interested customers, we provide the opportunity of receiving emails for promotional offers. Customers can 
always unsubscribe from our email campaigns if they wish to, and they can do so without any assistance from 
us. 
 
Updates to Our Privacy Policy 
 
At our discretion, we can choose to update this Privacy Policy without any prior notice to you. This may be 
done from time to time to reflect changes in how we handle information. We will inform you of this by 
indicating at the top left corner of this policy the month and year when it was last updated. 
 
Legal Disclaimer 
 
This privacy policy has been prepared in good faith by ERR, and is for informational purposes only. In 
particular, you should be aware that although we do our best to keep this information as accurate and up-to-date 
as possible, we make no guaranties, implied or expressed, with regard to the completeness, accuracy, reliability, 
or availability of this policy as well as the products, and the information contained on the website for any 
purpose. 
 
In no event will we be liable for any loss, injury, claim, liability, or damage in any way related to omissions or 
errors including typographical errors, or technical inaccuracies on this site and the content therein. 
 
The inclusions of links from this site to other sites do not necessarily imply an endorsement or recommendation 
of the content or views expressed on such sites. 
 
Every effort is made to ensure that the site runs efficiently; however, ERR is neither responsible nor liable for 
temporary unavailability of the site or any of its features as a result of technical difficulties beyond our control. 
ERR shall and will not be responsible for any kind of damages whatsoever. 
 
Personal information may be disclosed to judicial or other government agencies subject to warrants, subpoenas, 
or other governmental orders. 
 
Consent 
 
Your use of this site implies that you agree to the terms of our Privacy Policy. Submission of information 
implies your consent to the collection, use, and disclosure of that information in accordance to this Privacy 
Policy. 
 
Contact Us 
 
Thank you for visiting our site. If you have any questions or comments about this Privacy Policy, feel free to 
contact us at: 

Eagle River Roasters   Orders:  (800) 285-8806  
P.O. Box 2289  Coffeehouse: (715) 479-7995 
339 W. Pine St.  Office: (715) 479-0053
Hwy 70W     
Eagle River, WI 54521